The Independent London Newspaper

 

Lost in Lapland: mum says Arctic Circle holiday ‘was like a horror movie’

Charli Faux and her four-year-old daughter, Scarlett, in Lapland, moments before

Charli Faux and her four-year-old daughter, Scarlett, in Lapland, moments before they were separated  

Published: 6 January, 2017
by TOM FOOT

A MOTHER is demanding a £3,000 holiday refund after her young daughter was “lost” in an Arctic Circle wilderness during a once-in-a-lifetime Christmas trip to Lapland.

Charli Faux, who lives in Archway, said she was “crying guttural sobs” after four-year-old ­Scarlett did not turn up on a sleigh which was supposed to have transported her through a pine forest to view the Northern Lights.

The 38-year-old, who works at Acland Burghley School in Tufnell Park, had followed behind with other parents on a convoy of snow mobiles.

Ms Faux said she had to be “restrained by three people” after she “turned into a wild animal” before Finnish police were called, adding: “I was thinking, either she never got on the sleigh, or she’s been kidnapped – or she’s dead.”

After a frantic one-hour search in minus-15 temperatures, it turned out Scarlett had been put on the wrong sleigh and had travelled to a different spot.

Santa’s Lapland, the company providing the Northern Lights “safari”, sent a big teddy around to the family’s hotel room and later offered a £230 refund on the sleigh excursion.

But Ms Faux said the whole holiday was “completely tainted”.

The Santa’s Lapland company, based in Godalming, Surrey, said in a statement: “We are aware of this incident which happened on an excursion with one of our suppliers. Mrs Faux’s daughter was safe at all times and was in a sleigh with other children accompanied by adults and a qualified guide throughout.”

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