Published: 11 May, 2012
• I ECHO Trevor Jones’s concerns about the poor record of Islington’s social workers (This failure to return baby prolonged couple’s agony, May 4).
Here we have again a case where the interest of the child is not prioritised, and unjustifiable delays compound the harm.
To make matters worse, the complaints procedure – the only means of redress for families whose healing necessarily depends on the acknowledgement of harm and on receiving a genuine apology – is inherently grossly unfair.
The council is defendant, judge and jury. Supposedly “independent” investigators and panel members are remunerated by the council and briefed in its best interest, rather than that of the traumatised individuals.
Proceedings are not audio-recorded, or minutes taken independently.
It pains me to see yet more examples of psychological brutality on the part of the children’s services of a borough that claims progressive attitudes in other areas.
(Name and address supplied)